Terms of Use
Last Updated: October 1, 2026
These Terms of Use (these “Terms”) are a contract between you and Geode Health, Inc. (“Geode Health”) concerning your access and use of www.geodehealth.com (the “Site”) and any other website, mobile application or other digital service that links to these Terms (collectively, the “Digital Services”) .
Geode Health makes the Site and other Digital Services available on its own behalf, on behalf of BSW Geode JV, LLC and on behalf of the medical practices contracted with Geode Health and listed below (“affiliated professional entities”). Geode Health, BSW Geode JV, LLC and our affiliated professional entities are collectively, “Geode”, “we”, “us”, or “our”. The terms “you” and “your” refer to the person using the Digital Service.
Please read these Terms carefully because they set forth important terms that you will need to know about the Digital Services, contain legal obligations, and affect your legal rights.
Sections 15 and 16 of these Terms limit the remedies available to you in the event of certain disputes relating to the operation or use of the Digital Services, including provisions that require mandatory arbitration, use of arbitration on an individual basis (and not as part of a class or collective action) and waiver of your right to a jury trial. However, these Terms (including the class action and jury trial waiver provisions) do not apply to disputes and other claims arising out of healthcare services you receive from an affiliated professional entity.
YOU UNDERSTAND THAT BY CLICKING “I ACCEPT”, “I AGREE”, OR SIMILAR WHEN THE OPTION IS PRESENTED TO YOU, OR BY PAYING A BILL THROUGH THE DIGITAL SERVICES OR BY ACCESSING OR USING THE DIGITAL SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY AND COMPLY WITH THESE TERMS. IF YOU DO NOT OR CANNOT AGREE WITH ANY PART OF THESE TERMS, YOU MAY NOT USE THE DIGITAL SERVICES.
1. Important Notices
The Digital Services are not intended to provide instructions in the event of an emergency. If you believe your symptom(s) or situation is urgent or life-threatening, call 911 or go to your local emergency room immediately.
Geode Health is not a healthcare provider and does not provide any medical or other healthcare professional services, including via the Digital Services. Instead, Geode Health provides a technology platform and services to the affiliated professional entities. You understand that by coordinating and consulting with an affiliated professional entity or their healthcare professionals through any of the Digital Services, you are not entering into a provider-patient relationship with Geode Health.
The Digital Services are intended to provide only general and educational information about Geode and are not an attempt to practice medicine or provide specific medical advice. For health care services or answers to your personal questions, please consult with a healthcare professional. The Digital Services (including Content (as defined below)) should not be used as a substitute for direct care. Do not disregard, avoid, or delay obtaining in-person care because of information available through the Digital Services.
Application of or reliance on any of the techniques, ideas, suggestions or other Content accessed through the Digital Services is at your sole discretion and risk. Do not delay or forgo seeking medical care from a healthcare professional if you have questions, concerns, or symptoms related to health topics or information that may be presented or referenced on the Digital Services.
2. Changes to Terms
Geode Health reserves the right, in its sole discretion, to change these Terms at any time and without prior notice to you. You should check these Terms when you use the Digital Services to determine whether any changes have been made. Any changes to these Terms are effective upon posting to the Digital Services, unless an applicable statute, law, regulation or other binding requirement of a governmental authority (“applicable law”) requires us to provide additional notice or take other actions before such changes can become effective. If you disagree with these Terms, your sole and exclusive remedy is to discontinue your use of the Digital Services. Your continued use after a change has been posted constitutes your acceptance of the changes.
3. Digital Services Privacy
Our Website Privacy Policy describes how we collect and use the information that you submit in connection with your use of the Digital Services. Please review our Website Privacy Policy carefully before using the Digital Services. Note that our Website Privacy Policy does not describe how we treat your medical information and other Protected Health Information. If you have any questions about how we treat your Protected Health Information, please review our Notice of Privacy Practices.
4. Intellectual Property Rights
License. Subject to your compliance with these Terms, you are granted a limited, non-exclusive, non-transferable, revocable right to access and use the Digital Services solely for your personal and non-commercial use. No other right, title, or interest in or to the Digital Services is transferred to you, and all rights not expressly granted are reserved by Geode Health or its licensors. As a condition of your use of the Digital Services, you warrant to Geode that you will not use the Digital Services for any purpose that is unlawful or prohibited by these Terms. You may not use the Digital Services in any manner which could damage, disable, overburden, or impair the Digital Services or interfere with any other party’s use and enjoyment of the Digital Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Digital Services.
You may access and use the Digital Services via remote access connectivity. If you access and use the Digital Services on your smartphone, tablet, or other mobile device, you must have wireless service through Wi-Fi or a participating wireless service provider and a compatible mobile device. You are responsible for all charges (including data and messaging charges) related to your use of the Digital Services through your device. We do not guarantee that the Digital Services are compatible with any particular operating system, browser, mobile device, or other software or equipment.
Account Registration. To use certain Digital Services, you will be asked to register an account and create login information, including username and passwords. You must safeguard your login information that you use to access the Digital Services, and you must not disclose this information to anyone. You must immediately notify Geode Health of any unauthorized use of your user account or of any other breach of security that you become aware of involving and relating to the Digital Services by email to privacy@geodehealth.com.
Ownership. Geode Health (and its licensors and suppliers) are the sole and exclusive owner of all rights (including copyright, patent, and other intellectual property rights), title and interest in and to the Digital Services, including its features and functionality and all text, graphics, logos, images, and other content included in the Digital Services (“Content”), and the compilation thereof. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in the Digital Services and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the Content, in whole or in part, found on the Digital Services. The Content is not for resale. Your use of the Digital Services does not entitle you to make any unauthorized use of any protected Content, and in particular you will not delete or alter any proprietary rights or attribution notices in any Content. You agree that you do not acquire any ownership rights in any Content. We do not grant you any licenses, express or implied, to the intellectual property of Geode or our licensors and suppliers except as expressly authorized by these Terms.
All trademarks, trade names, and logos appearing on or through the Digital Services are owned or licensed by us. The “Geode” name and logo and all other Geode Health names, marks, logos, and other identifiers are trademarks and service marks of Geode Health. You may not use or display any Geode Health trademarks, trade names, or logos without our prior written permission. We reserve all rights thereto.
Feedback. If you provide any Feedback to us about the Digital Services, you hereby grant to Geode Health a worldwide, royalty-free, fully paid-up, non-exclusive, perpetual, irrevocable, transferable, and fully sublicensable (through multiple tiers) license to reproduce, distribute, perform and display (publicly or otherwise), create derivative works of, adapt, modify and otherwise use and exploit such Feedback, in any format or media now known or hereafter developed, and for any purpose. You acknowledge and agree that Feedback is not confidential, and that Geode Health is free to use any Feedback for any purpose. “Feedback” means ideas, concepts, feedback, and know-how that you make available to us in connection with the Digital Services.
5. Restrictions on Use of Digital Services
You agree that in accessing or using the Digital Services, you will not, and will not attempt to:
Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity.
Violate any applicable law.
Distribute, input, upload, transmit, or otherwise run or propagate any virus, application, Trojan horse, or any other harmful computer code that could damage or alter a computer, portable device, computer network, communication network, data, or any of the Digital Services, or any other system, device, or property.
Access or use the Digital Services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any third party.
Use any robot, spider, scraper, or other automated means to access any of the Digital Services for any purpose without our express prior written permission.
Bypass, breach, avoid, remove, deactivate, impair, descramble, or otherwise circumvent any security device, protection, or measure implemented to prevent or restrict access to the Digital Services or otherwise protect the Digital Services.
Post, transmit or otherwise disseminate any content that we determine in our sole discretion: (i) is unlawful, harmful, harassing, fraudulent, threatening, abusive, libelous, defamatory, obscene, violent, demeaning, intimidating, discriminatory, or racially, ethnically or otherwise objectionable, (ii) is derogatory or harmful to our reputation, or the reputation of our licensors, healthcare professionals, or any of our or their respective officers, members, employees, representatives, licensors and/or suppliers; or (iii) is harmful to children in any manner; or (iv) attempts to obtain the personal information of other users.
Harm, harass, threaten, abuse, defame, demean, discriminate against, or intimidate any affiliated professional entity’s healthcare professional who provides healthcare services to you, as we determine in our sole discretion.
6. Consent to Receive Calls and Text Messages
By providing your mobile number, you authorize and agree to receive communication, by or on behalf of Geode Health and our affiliated professional entities, regarding appointments, visits, prescriptions, other services and news or information about us, at the phone number you provided. This includes (i) calls using a pre-recorded or artificial voice and (ii) calls or text messages placed using any automatic telephone dialing system or other automated system for placing calls or sending texts to the phone number that you provide.
You are not required to directly or indirectly agree to receive sales and marketing calls or texts or calls as a condition of purchasing any property, goods, or services from Geode Health or our affiliated professional entities.
You may incur a charge from your telephone carrier for these texts and calls. We are not responsible for the charges. You acknowledge that text frequency may vary and there is no limit on the number of text messages sent to you. You provide consent to such texts without regard to any time-of-day limitations, and even if your telephone number is registered on any state or federal Do Not Call list.
To opt-out of text messages, follow the opt out instructions in the communication. For example, you may reply “STOP” to the number sending you the message.
7. Consent to Electronic Communications
Visiting the Digital Services or sending emails to us constitutes electronic communications. You consent to allow Geode to send electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and through the Digital Services, satisfy any legal requirement that such communications be in writing.
To opt out of email communication, reply back to the email “Unsubscribe.”
You understand that email and text messages are not sent in an encrypted or other secured format. Third parties may attempt to or actually access, use and disclose information transmitted by Geode via email or text message. Accordingly, if you provide your phone number or email address to us, we cannot guarantee the security and confidentiality of the email or text messages that we send to you. You agree that we are not responsible for any unauthorized access that occurs during or after the transmission of the email or text messages to you.
8. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use the Digital Services. If you are under 18, you may use the Site and other Digital Services only with permission of a parent or guardian.
9. Links to Third Party Sites/Third Party Services
The Digital Services may contain links to other websites (“Linked Sites”). The Linked Sites are not under our control and we are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the Linked Site or any association with its operators.
Certain plug-ins, products, features or other services made available via the Digital Services are delivered by third parties. By using any such service originating from a Digital Service, you hereby acknowledge and consent that Geode may share such information and data with any third party with whom Geode has a contractual relationship to provide the service on our behalf.
10. International Users
The Digital Services are intended for use in the USA and controlled, operated and administered by Geode Health from our offices within the USA. If you access a Digital Services from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Digital Services, including any Content accessed through the Digital Services in any country or in any manner prohibited by any applicable laws.
11. Termination; Survival
These Terms will remain in full force and effect as long as you continue to access or use any of the Digital Services. You may discontinue your access and use of any of the Digital Services at any time by discontinuing use of the Digital Service. Your permission to use the Digital Services automatically terminates if you violate these Terms.
Geode Health reserves the right, in its sole discretion, to suspend or terminate your access to any of the Digital Services or any portion thereof at any time, with or without notice. The following Sections, and any other provision which by its nature should survive termination, will survive the expiration or other termination of these Terms for any reason whatsoever: 1 (Important Notices); 2 (Changes to Terms); Ownership Subsection of 4 (Intellectual Property Rights); 6 (Consent to Receive Calls and Text Messages); 7 (Consent to Electronic Communications); 11 (Termination; Survival); 12 (Disclaimer of Warranties); 13 (Limitation of Liability); 14 (Indemnification); 15 (Arbitration); 16 (Class Action Waiver); and 17 (General Terms).
12. Disclaimer of Warranties
YOU EXPRESSLY AGREE THAT USE OF ANY OF THE DIGITAL SERVICES (INCLUDING CONTENT INCLUDED IN THE DIGITAL SERVICES) IS AT YOUR SOLE RISK. YOU ACKNOWLEDGE AND AGREE THAT TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE DIGITAL SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE AND OUR LICENSORS AND SUPPLIERS MAKE NO REPRESENTATIONS AND WARRANTIES, AND EXPRESSLY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE DIGITAL SERVICES INCLUDING ANY REPRESENTATIONS OR WARRANTIES ABOUT THE MERCHANTABILITY, VALUE, FITNESS, SUITABILITY, RELIABILITY, SECURITY, FREEDOM FROM VIRUSES OR MALWARE, AVAILABILITY, TIMELINESS, COMPLETENESS, AND ACCURACY OF THE DIGITAL SERVICES (INCLUDING CONTENT CONTAINED ON THE DIGITAL SERVICES) FOR ANY PURPOSE.
FURTHER, WE AND OUR LICENSORS AND SUPPLIERS MAKE NO REPRESENTATIONS AND WARRANTIES, AND EXPRESSLY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED WITH RESPECT TO THE DIGITAL SERVICES INCLUDING ALL WARRANTIES OF TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT YOUR USE OF THE DIGITAL SERVICES WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES.
THE CONTENT INCLUDED IN OR AVAILABLE THROUGH THE DIGITAL SERVICES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE CONTENT. GEODE HEALTH AND/OR ITS LICENSORS AND SUPPLIERS MAY MAKE CHANGES IN THE DIGITAL SERVICES AT ANY TIME.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GEODE AND OUR LICENSORS AND SUPPLIERS BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY CLAIMS, LIABILITIES, DAMAGES OR OTHER LOSSES FOR ANY INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES INCLUDING, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH (i) THE USE OR PERFORMANCE OF THE DIGITAL SERVICES, (ii) THE DELAY OR INABILITY TO USE THE DIGITAL SERVICES, OR (iii) THE PROVISION OF OR FAILURE TO PROVIDE THE DIGITAL SERVICES (INCLUDING CONTENT), OR OTHERWISE ARISING OUT OF THE USE OF ANY OF THE DIGITAL SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR OTHERWISE, EVEN IF GEODE OR ANY OF ITS LICENSORS OR SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GEODE’S AND OUR LICENSORS’ AND SUPPLIERS’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, CAUSES OF ACTION, OR OTHER LOSSES EXCEED IN THE AGGREGATE ONE HUNDRED DOLLARS ($100).
14. Indemnification
You agree to indemnify, defend and hold harmless Geode, our officers, directors, employees, agents and contractors, for any costs, expenses (including reasonable attorney’s fees), liabilities, damages and other losses relating to or arising out of your use of or inability to use the Digital Services, any postings, data or other content that you upload or otherwise submit to the Digital Services, your violation of these Terms or your violation of any rights of a third party, or your violation of any applicable law. Geode Health reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.
15. Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND GEODE TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM GEODE. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND GEODE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.
We want to address your concerns without needing a formal legal case, so we have included a tiered dispute resolution process. This Dispute Resolution section may be modified by written agreement between you and Geode.
Informal Dispute Resolution. Before filing a claim against Geode, you agree to try to resolve the dispute informally by contacting legal@geodehealth.com. If a dispute is not resolved within thirty (30) days after submission, you may bring a formal proceeding, as outlined below.
ARBITRATION AGREEMENT
You agree that any disputes that you and we are unable to resolve informally will be settled by binding arbitration, except that you and we each retain the right: (i) to bring an individual action in small claims court and (ii) to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights (the action described in the foregoing clause (ii), an “IP Protection Action”). If a decision is issued stating that applicable law precludes enforcement of any limitations set forth in this Arbitration Agreement on the right to arbitrate claims on a class or representative basis, or as part of a consolidated proceeding, then that claim (and only that claim) must be severed from the arbitration and brought in the state or federal courts located in Chicago, Illinois. Similarly, if applicable law prohibits arbitration of a particular claim, or imposes requirements for an agreement to arbitrate that claim that are not satisfied by this Arbitration Agreement, that claim (and only that claim) will be excluded from arbitration and may be brought in a court of competent jurisdiction. All other claims will be arbitrated.
Limited Opt-Out Right. You will also have the right to litigate any dispute if you provide us with written notice to opt out of arbitration (“Arbitration Opt-out Notice”) by email at legal@geodehealth.com within thirty (30) days following the date you first accept these Terms, or if you have not registered for an account, then within thirty (30) days following the date you first use our Platform. If you don’t provide us with an Arbitration Opt-out Notice within the thirty (30) day period, you will be deemed to have knowingly and intentionally waived your right to litigate any dispute except as expressly set forth in clauses (i) and (ii) above.
Arbitration Rules. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Dispute Resolution and Arbitration Agreement section. (The AAA Rules are available at https://www.adr.org/Rules.) The Federal Arbitration Act will govern the interpretation and enforcement of this Section.
Arbitration Process. A Party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. AAA provides a general form for a Demand for Arbitration and a separate form for Demand for Arbitration for California residents. The arbitrator will be either a retired judge or an attorney licensed to practice law and will be selected by the parties from the AAA’s roster of arbitrators. If the parties are unable to agree upon an arbitrator within a reasonable time after delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules.
Arbitration Location and Procedure. The Arbitration shall be held either: (i) at a location determined by AAA pursuant to the AAA Rules (provided that such location is reasonably convenient for you and does not require travel more than 100 miles from your home or place of business); or (ii) at such other location as may be mutually agreed upon by you and us; or (iii) via videoconference. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of the documents that are submitted to the arbitrator, unless you request a hearing, or the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.
Arbitrator’s Decision. The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator’s award of damages must be consistent with the terms of the Warranty Disclaimers and Limitation of Liability section above as to the types and amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim. If you prevail in arbitration, you will be entitled to an award of attorneys’ fees and expenses to the extent provided under applicable law.
Fees. Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules.
Changes. Notwithstanding anything to the contrary in these Terms, if we change this Dispute Resolution and Arbitration Agreement section after the date you accepted these Terms or access our Platform, you may reject any such change by sending us written notice (including by email to legal@geodehealth.com) within 30 days of the date such change became effective, as indicated in the “Effective Date” listed at the beginning of these Terms or in the date of our email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any dispute between you and us in accordance with the provisions of this Dispute Resolution and Arbitration Agreement section as of the date you accepted these Terms or accessed our Platform.
No Class Actions. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and we agree otherwise in writing, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. If this provision is found unenforceable as to any claim, that claim will be handled as set forth in the Severability provision below.
Mass Arbitration. The parties agree that the purpose of this process is to promote efficient and fair resolution of the demands consistent with the AAA Rules and due process. To the extent permitted by applicable law, if 25 or more arbitration demands of a similar nature are filed against Geode by or with the assistance of the same law firm or organization, the parties agree to cooperate to administer the demands in randomized batches of up to 100 demands per batch to allow orderly adjudication, with one arbitrator appointed per batch. The arbitration provider will assess filing and administrative fees on a per-batch basis to the extent permitted by its rules. The parties will meet and confer in good faith to streamline discovery and promote efficient resolution.
Limit on Time to Bring Claims. Any claim or cause of action arising out of or related to your use of the Platform or these Terms must be filed within one year after such claim or cause of action arose; otherwise, such claim or cause of action is permanently barred.
Severability. (a) Except as provided in subsections (b) and (c), if any portion of this Dispute Resolution and Arbitration Agreement section is found to be unenforceable or unlawful, that portion will be severed and the remainder of this section will remain in full force and effect. (b) If a decision is issued stating that applicable law precludes enforcement of any limitation in this section on the right to arbitrate claims on a class, representative, or consolidated basis, then that claim (and only that claim) will be severed from arbitration and brought in the state or federal courts located in Chicago, Illinois. All other claims will be arbitrated. (c) If applicable law prohibits arbitration of a particular claim, or imposes requirements for an agreement to arbitrate a particular claim that are not satisfied by this section, then that claim (and only that claim) will be excluded from arbitration and may be brought in a court of competent jurisdiction. All other claims will be arbitrated. (d) Nothing in this section will be construed to permit arbitration on a class, collective, representative, or consolidated basis. (e) This section will survive any termination of these Terms and any termination of your account or your use of the Platform.
17. General Terms
Unless otherwise specified herein, these Terms constitute the entire agreement between you and Geode with respect to the Digital Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Geode with respect to the Digital Services. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
For purposes of these Terms, the term “including” means “including without limitation.”
To the maximum extent permitted by applicable law, these Terms are governed by the laws of the State of Illinois and you hereby consent to the exclusive jurisdiction and venue of courts in Illinois in all disputes arising out of or relating to the use of the Digital Services. Use of the Digital Services is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Geode as a result of these Terms or your use of the Digital Services. Geode’s performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms is in derogation of our right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Digital Services or information provided to or gathered by Geode with respect to such use.
If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect, except that severability within the Dispute Resolution and Arbitration Agreement section is governed by that section.
18. Contact Us
Geode welcomes your questions or comments regarding these Terms:
Email Address: info@geodehealth.com
Mailing Address: 1211 W. 22nd St, Suite 406, Oakbrook, IL 60523
List of Affiliated Professional Entities
The affiliated professional entities include: Geode Health of Georgia, LLC; Geode Health of Illinois, PC; Geode Health of North Carolina, PLLC; Geode Health of South Carolina, PLLC; Geode Health of Texas, PLLC; Geode Health of the Midwest, LLC; Psychiatric Professionals of Georgia, LLC; and BSW Geode Clinicians of Texas, PLLC